Office Administrator

We are very excited to be working with an exciting local charity which is on a mission to provide help and resources that make a tangible difference in the lives of the young people they serve. Our client is currently hiring for an administrator to join their team.

The role

The successful Administrator will play a vital role in ensuring the efficient, cost-effective, and seamless operation of all administration activities. If you are passionate about supporting young people and have proven ability to plan and manage a varied workload effectively, we would love to hear from you.

Main Responsibilities

• Manage and process new referrals into their online database, ensuring accurate maintenance of client records.
• Collaborate with the Data Analyst to produce reports and maintain data quality.
• Professionally and sensitively respond to queries from professionals, families, and young people.
• Take minutes at meetings and coordinate the logistics for venues and catering as needed.
• Coordinate staff rotas and manage the logistics of working in schools and community venues alongside project workers.
• Play a key role in organising the summer activities program.
• Work closely with the communications team to produce newsletters and publicity materials (including social media) related to the young carers project, YAC work, and the promotion of their training and awareness resources.
• Provide administrative support to the Young Carers Manager and the Capacity Building Team, including booking training sessions, processing feedback, and implementing systems.

Additional Duties

• Undertake other relevant duties as directed by the Young Carers Manager or other members of the management team.
• Attend various events including staff meetings, training sessions, Away Days and the AGM